Privacy Policy

Cottage Pottery Effective Date: November 8, 2025

Cottage Pottery (“we,” “us,” or “our”) operates the website located at [insert domain, e.g., www.cottagepottery.com] (the “Site”). We are committed to protecting the privacy and security of personal information collected from visitors and customers (“you”). This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of your information when you interact with the Site. By accessing or using the Site, you consent to the terms described herein.

1. Information We Collect

We collect information in the following categories:

  • Personal Information: Data that identifies you as an individual, such as name, postal address, email address, telephone number, and payment details, provided voluntarily during account registration, newsletter subscription, or purchase transactions.

  • Non-Personal Information: Aggregated or anonymized data, including browser type, IP address, operating system, referral URLs, and Site usage patterns, collected automatically via cookies, web beacons, and similar technologies.

  • Transaction Data: Details related to orders, shipping addresses, and payment method identifiers (processed securely through third-party payment gateways; we do not store full credit card numbers).

2. How We Collect Information

  • Directly from You: When you create an account, place an order, subscribe to our newsletter, contact customer support, or complete forms on the Site.

  • Automatically: Through cookies, server logs, and analytics tools (e.g., Google Analytics) as you navigate the Site.

  • From Third Parties: Via integrated services such as payment processors (e.g., Stripe, PayPal) or shipping providers, solely for transaction fulfillment.

3. Use of Information

We use collected information for legitimate business purposes, including:

  • Processing and fulfilling orders, including shipping and customer service.

  • Communicating with you regarding transactions, account updates, promotional offers, and newsletters (with opt-out options).

  • Improving Site functionality, content, and user experience through analytics.

  • Preventing fraud, enforcing terms of service, and complying with legal obligations.

  • Personalizing marketing communications based on your preferences and browsing behavior.

4. Sharing of Information

We do not sell, rent, or trade personal information. Disclosure occurs only under these circumstances:

  • Service Providers: With trusted third parties (e.g., payment processors, shipping carriers, email platforms) bound by contractual confidentiality obligations.

  • Legal Requirements: To comply with subpoenas, court orders, or applicable laws; to protect rights, property, or safety; or in connection with business transfers (e.g., mergers).

  • Aggregated Data: Non-identifiable statistics may be shared for marketing or analytical purposes.

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect information from unauthorized access, alteration, or disclosure. However, no transmission over the internet or electronic storage method is completely secure; absolute security cannot be guaranteed.

6. Cookies and Tracking Technologies

The Site uses cookies to enhance functionality and analyze traffic. You may manage preferences via browser settings or our cookie consent banner. Disabling cookies may limit certain features.

7. Third-Party Links

The Site may contain links to external websites. We are not responsible for their privacy practices; review their policies independently.

8. Privacy

The Site is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If notified, we will promptly delete such data.

9. Your Rights and Choices

  • Access and Correction: Request access to or correction of your personal information by contacting us.

  • Opt-Out: Unsubscribe from marketing emails via the provided link or by reply.

  • Data Retention: We retain information only as long as necessary for the purposes outlined or as required by law.

10. International Data Transfers

Information may be processed in the United States or other jurisdictions with differing data protection standards. By using the Site, you consent to such transfers.

11. Changes to This Policy

We reserve the right to update this Privacy Policy periodically. Material changes will be posted on the Site with the revised effective date. Continued use constitutes acceptance.